Privacy Policy

Last updated: December 17, 2025

The Cultured Companion (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website theculturedcompanion.com, interact with our forms, or communicate with us in any way.

By using this website, you agree to the practices described below.

1. Who We Are

The Cultured Companion
Website: https://theculturedcompanion.com
For any privacy-related questions, you may contact us at: info@theculturedcompanion.com

We operate from The Netherlands and follow all applicable European privacy laws, including the GDPR.

2. What Personal Data We Collect

We collect personal data only when necessary to provide our services, respond to inquiries, or maintain the security and functionality of the website.

a. Data you provide directly

This may include:

  • Your name

  • Email address

  • Phone number

  • Booking details or inquiry details

  • Messages submitted through contact forms

  • Any information shared voluntarily in communication with us

b. Comments (if enabled)

If you leave a comment, we collect:

  • The data you enter in the comment form

  • Your IP address and browser user agent (for spam detection)

c. Uploaded Media

If you upload images to the website, avoid images with embedded location data (EXIF GPS). Visitors may be able to extract location details from them.

d. Cookies

We use cookies to:

  • Improve website functionality

  • Remember login or display preferences

  • Detect spam or malicious activity

  • Analyse website usage (e.g., through anonymized analytics)

You may disable cookies in your browser settings, though this may affect functionality.

e. Embedded Content

Pages may include content from third-party websites (e.g., videos, maps, social media posts).
These third parties may:

  • Collect data

  • Track your interaction

  • Use cookies

  • Monitor behaviour if you are logged in on their platform

We do not control these external systems.

3. How We Use Your Data

We use your data to:

  • Respond to your inquiries and messages

  • Process booking requests

  • Manage your membership (if applicable)

  • Improve our services and website functionality

  • Ensure website security and prevent fraud

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Who We Share Your Data With

We only share data when necessary:

  • Service providers such as email platforms, web hosting, spam detection tools

  • Payment processors, when you make a financial transaction

  • Law enforcement, if legally required

If you request a password reset, your IP address may be included in the reset email. All processors are GDPR-compliant.

5. How Long We Retain Your Data

We retain personal data only as long as necessary:

  • Comments and their metadata may be stored indefinitely for moderation purposes.

  • Account profiles (if any) remain until the user deletes them.

  • Booking and communication records are kept only as long as needed for operational or legal purposes.

6. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Request a copy of your data in a portable format

  • Withdraw consent at any time

  • Object to processing under certain conditions

To exercise any of these rights, contact: info@theculturedcompanion.com

We may require identity verification to protect your privacy.

7. Data Transfers Outside the EU

We may use service providers located outside the European Economic Area. In such cases, data is transferred only to countries with adequate protection levels or through GDPR-compliant safeguards, such as Standard Contractual Clauses.

8. How We Protect Your Data

We take data protection seriously and use:

  • Encrypted connections (SSL)

  • Secure servers

  • Access controls

  • Regular security monitoring

  • GDPR-compliant service providers

However, no system is 100 percent secure. You share data at your own risk.

9. Automated Decision-Making

We do not use automated decision-making or profiling that would have legal or significant effects on you.

10. Where Your Data Is Sent

Visitor comments and form submissions may be checked through automated spam detection or security services.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.